Privacy policy

CYBER V INC. ("CyberShop", "we", "us") operates the website you are visiting. This policy explains what personal information we collect, how we use it, and the choices you have. By using this site you agree to the practices described below.

Information we collect

Order information. When you place an order we collect your name, email address, shipping address and, if you choose to create an account, your password (stored only as a hash). This information is required to process and deliver your order.

Payment information. Card details entered at checkout are processed by our payment service provider. We never see or store your full card number on our servers; we receive only a confirmation and a payment reference.

Usage data. Like most online stores we keep server logs (IP address, browser type, pages visited, timestamps) for security and to keep the site working correctly.

How we use your information

We use the information we collect to fulfil orders, provide customer support, prevent fraud and abuse, comply with legal obligations such as tax and accounting rules, and improve our store. We do not sell your personal information to third parties.

Third-party services

We share the minimum data necessary with the providers that help us operate the store: our payment processor (to take payments), shipping carriers (to deliver your order) and email service providers (to send order confirmations and updates). These providers process data only on our instructions.

Cookies

We use a small number of essential cookies to keep your cart, your signed-in session and checkout working. These cookies are required for the store to function and are not used for advertising.

Data retention

Order records are kept for as long as required for tax, accounting and warranty purposes. You may request deletion of personal data that we are not legally required to keep.

Your rights

You can access, correct or delete the personal information associated with your account at any time, and contact us with any privacy request at [email protected]. We respond to all requests within 30 days.

Contact

CYBER V INC.
1500 N Grant St, Unit 586
Denver, CO 80203
United States
[email protected]